Managing your water bill has never been easier. In today’s digital age, paying your bill online offers a secure, fast, and convenient alternative to traditional methods. Whether you are an existing customer or new to our services, this guide will walk you through the simple steps to pay your bill online and explore the numerous benefits of online account management.
Accessing Your Account to Pay Online
For our valued existing customers, accessing your online account to pay your bill online is straightforward. Whether you are using a desktop computer or a mobile device, the login options are readily available. On desktop versions of our website, you’ll find the login or sign-on options conveniently located on the left side of the page. For users on mobile devices, these options are designed to be easily accessible and prominent, ensuring a user-friendly experience regardless of how you access our site.
Streamline Your Access with Single Sign-On
To further simplify your experience, our website offers single sign-on (SSO) options, allowing you to use your existing Facebook or Google accounts to access your water bill account. This feature provides a quicker and more efficient way to pay your bill online.
If you choose to use single sign-on, please ensure the following:
- Your profile associated with your chosen single sign-on (Google or Facebook) includes an email address. This email address is necessary for linking your social media login with your water utility account.
- If the email address in your social media profile is missing or different from the one you typically use for your water bill account, you can easily update your contact information within your account settings. This ensures seamless login and access to pay your bill online using your preferred method.
Embrace Paperless Billing and Online Payments
Are you looking for an even more efficient way to manage your water bill? Consider registering for paperless billing! Registering for paperless billing is a quick and easy process that brings your bill directly to your email inbox each month. With paperless billing, you gain instant access to your bill details and can conveniently pay your bill online directly from your computer or smartphone.
To sign up for paperless billing and simplify your online payments, you will need your account number and meter number. These essential details can be easily located on your physical water bill. Once registered, you’ll enjoy the ease and environmental benefits of digital billing and online payments.
Unlock the Benefits of an Online Account
Registering for a free online account offers a comprehensive suite of features designed to make managing your water service easier than ever. Beyond the ability to pay your bill online, creating an account unlocks a range of valuable services:
- Effortless Bill Payment: Pay your water bill online quickly and securely, eliminating the need for checks or mail.
- Set Up Automatic Payments: Avoid late fees and ensure timely payments by setting up automatic payments directly from your bank account or credit card.
- Enroll in Paperless Billing: Go green and receive your bills electronically, conveniently accessible anytime, anywhere.
- Initiate Service Changes: Easily stop or transfer your water service online when you move or need to make changes to your account.
- Update Personal Information: Keep your contact details current and manage your account information online.
- Access Billing History: Review up to 18 months of your past billing statements, providing valuable insights into your water consumption and payment history.
By creating an online account, you gain full control over your water service management, all within a user-friendly digital environment.
Customer Care and Support
For any questions or assistance related to your water bill or online account, our dedicated Customer Care team is here to help. Visit our Customer Care page for detailed information on:
- Account inquiries and management
- Current water rates and bill estimation tools
- Services for commercial accounts
- Frequently Asked Questions (FAQs) and helpful tips
For any other water bill related inquiries, please do not hesitate to contact Customer Care through the following channels:
- Email: [email protected]
- Phone: 678.376.6800
- In-Person: 684 Winder Highway, Lawrenceville
Our Customer Care representatives are available to assist you from 8:00 am to 5:00 pm, Monday through Friday, excluding holidays. Additionally, our automated phone system is available 24/7 to process payments, offering continuous support for your online bill payment needs.
Note: Please be aware that upon creating an account and selecting “Log In,” you are agreeing to the Department of Water Resources Security Policy. We are committed to protecting your personal information and ensuring a secure online experience when you pay your bill online.
Paying your water bill online is a smart choice for convenience, security, and efficiency. Take advantage of the various online tools and resources available to manage your account and simplify your bill payments today!
