Becoming an In-Home Supportive Services (IHSS) provider is a rewarding opportunity to care for individuals in your community. For new providers, or those returning after a break of more than a year, the enrollment process is a crucial first step. This guide outlines the current IHSS provider enrollment process, focusing on how to complete your Ihss Provider Application Online.
Current Provider Enrollment Process
The IHSS provider enrollment process is designed to be efficient and accessible. Follow these steps to complete your application and begin your journey as a provider:
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Online Registration in BOUNDS: The first step is to complete the online registration process using the BOUNDS system. You will need a valid email address to register. It’s important to note that each provider must use a unique email address. If your email is already associated with a recipient account, you will need to use a different email for provider registration.
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Email Confirmation and BOUNDS Portal Access: After registering, you will receive an email confirmation from [email protected]. This email will contain your BOUNDS portal login credentials, including your username and a temporary password. Be sure to check your spam or junk folder if you don’t see the email in your inbox. This portal is your central hub for the application process.
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IHSS Orientation Videos in the BOUNDS Portal: Once you have your login information, access the BOUNDS portal and watch the mandatory IHSS orientation videos. These videos provide essential information about the IHSS program and your role as a provider.
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Complete the Provider Application with Digital Signature Online: Within the BOUNDS portal, you will find the Provider Application. Complete all sections of the application directly online. There is no need to print and scan the application. After answering all questions, click “SAVE” at the top of the page, and then click “Send”. The system will prompt you to log in again – this second login serves as your digital signature, making the process entirely online.
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Schedule an In-Person Appointment: After submitting your online application, you must schedule an in-person appointment through the BOUNDS portal. Click on “APPOINTMENTS” to view available slots and book your appointment. It is crucial to bring the following original documents to your appointment (photocopies and photos are not accepted):
- Unexpired, government-issued photo ID (such as a State ID card, driver’s license, or US passport).
- Social Security Card.
- Important: Ensure that the name on your photo ID and Social Security card exactly match.
New appointment slots are typically loaded into the system every Tuesday after 10:00 AM.
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Mandatory Fingerprint Background Check: In addition to the online registration and appointment, all providers are required to undergo a mandatory fingerprint background check. This process is also known as DOJ, Live Scan, or fingerprinting. You must use the specific DOJ form designated for Public Authority. Using any other DOJ form may result in delays or inability to process your background check results. Visit our DOJ page to download the correct form and find a list of approved Live Scan locations.
For those who lack computer access or require assistance with the online registration, our office provides support. Please visit us during our hours for individual registration assistance.
