Paying your water bill online has never been simpler. For existing Gwinnett County Department of Water Resources customers, accessing your account and managing payments is a breeze through our online portal. Whether you’re on a desktop or mobile device, the login options are readily available, ensuring a smooth and user-friendly experience.
For returning users, simply locate the sign-in options on the left side of your desktop screen. Mobile users will find these options conveniently placed for easy access on their devices. We also offer Single Sign-On options to streamline your login process.
If you prefer using single sign-on, our website supports seamless login through your Facebook or Google accounts. To utilize this feature, ensure that your profile includes a Google email address or an email linked to your Facebook account. If your current account uses a different email, you can easily update your contact information to take advantage of this convenient login method.
Considering going paperless? Registering for paperless billing is a quick and efficient way to manage your bills. By signing up, you’ll receive your water bill details directly in your email inbox each month. This allows you to conveniently view and pay your bill from your computer or smartphone, saving paper and simplifying your bill management process. To enroll, you’ll just need your account number and meter number, both of which are clearly indicated on your physical water bill.
Creating an online account unlocks a range of benefits designed to make managing your water service easier than ever. By registering for a free online account, you gain access to a suite of tools to control and monitor your water service:
- Effortlessly Pay Your Bill Online: Make secure payments anytime, anywhere.
- Set Up Autopay: Avoid late fees and ensure timely payments by automating your monthly water bill payments.
- Enroll in Paperless Billing: Reduce clutter and receive your bills digitally.
- Start, Stop, or Transfer Service: Manage your water service when you move or need to make changes.
- Update Your Information: Keep your contact details current for seamless communication.
- Access Billing History: Review up to 18 months of past bills to track your usage and payments.
Please note that by creating an account and logging in, you are agreeing to the Department of Water Resources Security Policy, ensuring your data and transactions are protected.
Should you have any questions or require assistance, our dedicated Customer Care team is here to help. Visit our Customer Care page for detailed information on:
- Account inquiries and support
- Current water rates and bill estimation tools
- Services for commercial accounts
- Frequently Asked Questions and helpful tips
For any other water bill related inquiries, please do not hesitate to contact Customer Care. You can reach us via email at [email protected], by phone at 678.376.6800, or visit us in person at 684 Winder Highway, Lawrenceville. Our representatives are available to assist you Monday through Friday from 8:00 am to 5:00 pm, excluding holidays. Additionally, our automated phone system is available 24/7 for processing payments at your convenience.
